BigSource Products Limited is a company registered in Zambia, operating from Farm 27696, Mkushi, Central Province, Zambia. We produce and supply raw honey and beekeeping equipment. You can contact us at [email protected] or +260 963 770 161.

You may use our website for lawful purposes only. You must not use our site in any way that breaches any applicable local, national, or international law or regulation; in any way that is unlawful or fraudulent; to transmit any unsolicited or unauthorised advertising or promotional material; or to knowingly transmit any data or material that contains viruses or other harmful code.

We reserve the right to suspend or terminate your access to the website at any time without notice if we believe you have breached these terms.

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes only and may differ slightly from the actual product.

Prices are displayed in Zambian Kwacha (ZMW) by default and may also be shown in other currencies for convenience. The price applicable to your order will be confirmed at checkout. Prices are subject to change without notice, but changes will not affect orders already confirmed.

All prices are exclusive of delivery charges unless otherwise stated. Applicable taxes and delivery costs will be shown at checkout before you confirm your order.

When you place an order, you are making an offer to purchase the products. Your order is not accepted until we send you an order confirmation by email. We reserve the right to refuse or cancel any order at our discretion, including where products are unavailable, where there is an error in pricing or product description, or where we suspect fraudulent activity.

You are responsible for ensuring that the details you provide when placing an order are accurate and complete, including your delivery address.

We accept payment via the methods displayed at checkout, which may include mobile money services (Airtel Money, MTN MoMo, Zamtel Kwacha), bank transfer, and other payment gateways. Payment must be received in full before your order is dispatched.

All payment transactions are processed securely. We do not store your full payment card details on our servers.

We deliver within Zambia and internationally. Delivery times and costs vary depending on your location and the delivery method selected at checkout. Estimated delivery times are provided as a guide only and are not guaranteed.

Risk of loss and title for products pass to you upon delivery. We are not responsible for delays caused by customs clearance, local postal services, or other factors outside our control.

For international orders, you are responsible for any import duties, taxes, or customs fees levied by your country's authorities. These are not included in our prices or delivery charges.

All content on this website — including text, images, logos, graphics, and software — is the property of BigSource Products Limited or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our prior written consent.

To the fullest extent permitted by law, BigSource Products Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you in respect of any claim arising from these terms shall not exceed the amount paid by you for the relevant product.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Zambia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Zambia.

We reserve the right to amend these Terms and Conditions at any time. The date of the most recent revision is shown at the top of this page. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

For any questions regarding these Terms and Conditions, please contact us at [email protected] or write to BigSource Products Limited, Farm 27696 Mkushi, Central Province, Zambia.